current Account Relationship Manager

HDFC Bank

2-5 years •
FullTime •
Published on 24 Jan 2023

About The Job

Company

HDFC Bank is one of India's premier banks providing a wide range of financial products and services to over 43 million customers. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank". With a single-minded focus on product leadership, customer focus and operational excellence, the bank has accomplished this, emerging as a leading player in all its business segments. From a full range of products to the sheer convenience of their delivery, HDFC Bank today has made significant strides in the banking space. It was recognized as India’s Most Valuable Brand for 5 consecutive years in a study conducted by Kantar, a research agency of the WPP group.

Job Role: current Account Relationship Manager

Job Purpose:

Ensure value build up & cross-sell in assigned base current account relationships

Keywords & Responsibilities

Job Responsibilities(JR)	Actionable
Customer Engagement	Customer engagement / personal visits at pre - defined frequency
Customer Service	Specialized resource to pro-actively resolve customer queries, service requirements, product customization, etc to ensure primary banking behaviour
Enhance Relationship Value Enhancement	Help customer with appropriate products to fulfil family and business banking needs, including those of Group Firms, and thereby maximize relationship value
Product Penetration	Understand customers business profile / requirements and fulfil needs via products/services such as Trade Finance / Forex, Cash Management Services, POS Machines / Payment gateway solutions, doorstep banking, Loans, Life / General Insurance etc.
Migration to Digital Platform	Migration of transactions to Digital Banking Channels i.e. Net Banking/ E-Net, Mobile Banking, Phone Banking, Insta-Alerts, Email Statements etc as per customer profile / needs / preference
Central Initiatives	Maintaining portfolio health i.e. Account activation & balance maintenance Ensure action on central triggers / customer service initiatives

Key Skills(examples listed below)

Sales and Influencing Skills
Banking Product & Process Knowledge
Planning and Organizing Skills
Communication
Knowledge of Competition & Current trends in financial Industry.

Qualification & Eligibility
- BA
- (Equivalent profile accepted)

LOCATION - Pan India
DEADLINE - 10 Mar 2023
SALARY - ₹ 4-6 Per Annum
+ Benefits

FUNCTIONAL AREAS
Financial Services/ Banking/ Investments/ Insurance
INDUSTRY TYPE
Banking / Financial Services / Broking

SKILLS REQUIRED

Ms office Effective communication Sales Banking

About Company

HDFC Bank

64 Followers 4.7

HDFC Bank Limited is an Indian banking and financial services company, headquartered in Mumbai, Maharashtra. HDFC Bank is India's largest private sector bank by assets and by market capitalisation as of April 2021

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