Business Planning & Operations (BP&O) Lead Analyst, WhatsApp Payments, India

Strategic Planning & Operations Lead Analyst, WhatsApp Payments, India Responsibilities

Conceptualize and implement the data analytics framework for new features like payments

Develop the portfolio framework for customer lifecycle management

Identify key business input and output metrics to grow and manage the health of customer portfolio

Build/maintain reports, dashboards, and metrics that equips the organization to scale their product offerings successfully

Design, build, and launch efficient & reliable data pipelines

Engage in discussions to identify problems, quantify and improve the quality of workflows through data analysis 

Run SQL queries, provide reports or updates

Build data expertise and own data quality and documentation for allocated areas of ownership

Provide technical supports to maintain existing data processes and code reviews

Work with cross-functional teams including partnerships, business, product and consumer marketing, data science and data engineering to understand data needs and create efficient and scalable data solutions and documentation

Minimum Qualifications

BA/BS in Business, Computer Science, Math, Physics, Engineering, Statistics or other relevant fields

6+ years working experience

Advanced SQL skills.

Experience with AWS and ETL

 Demonstrated problem solving ability with experience providing practical business insights from large, complex data sets 

Strong project management and influencing skills, ability to lead and influence stakeholders at all levels of the organization 

Ability to work independently and cross functionally

Preferred Qualifications

Experience in payments industry is an advantage

Experience in data visualisation e.g. Tableau

Experience using languages and packages such as Python, R, MATLAB, SPSS, SAS, Stata, etc

Experience with large data sets and distributed computing (Hive/Hadoop)