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1 Openings • Deadline 30 Dec 2021
About the job

ICC requires consultancy services to deliver on-going support for Unified Endpoint Management services for ICC and its Clients. The consultant will be responsible for performing deployment and administration tasks related to Microsoft Endpoint Manager including Microsoft System Centre Configuration Manager and Microsoft Intune. 


The consultant will have the following responsibilities:


  • Regularly managing large scale phased rollouts of applications
  • Coordinate all aspects for application deployments such as In-Take document, processes, communication, pilot and deployment
  • Importing MSI, EXE and APP-V packages and creating Task Sequences with complex logic and conditions to automate deployments
  • 3rd party application patching and updates
  • Managing applications and package source repository
  • Implementing monthly workstation maintenance via SCCM and Intune allowing for patching and application updates, reducing risk and increasing stability to the environment
  • Creating custom reports both for management purposes and business needs
  • Manage and administer clients health, including the process of getting clients healthy
  • Incident management providing detailed root cause analysis
  • Improving processes and writing documentation
  • The consultant may be requested to provide ‘stand-by’ services during weekends, holidays and outside of the normal working hours


Skills and Qualifications


  • Strong troubleshooting skills of SCCM and Intune deployment failures
  • In-depth knowledge of SCCM and Intune
  • In-depth knowledge of testing and piloting of software applications
  • Extensive knowledge of MSI and EXE deployments
  • Microsoft SCCM and Intune Certifications
  • Good knowledge of Microsoft Orca to read MSI and MST files
  • Good scripting knowledge - Power Shell, VB and Wise Scripting
  • At least 4+ years of experience in software packaging and distribution
  • Excellent written and verbal communication skills
  • Experience with service management (ITIL, ISO20000) and project management (PMI, Prince2) methodologies
  • Good interpersonal skills and ability to work in a team of diverse skills;
  • Good communication and presentation skills;
  • Excellent knowledge of English (both written and verbal);
  • Good knowledge of Windows Server and Windows 10


The consultant must be able to:


  • Communicate effectively in both verbal and written forms;
  • Write technical documents, reports and procedure manuals;
  • Present information effectively and respond to questions from a wide variety of audiences;
  • Work under pressure, with minimum supervision and a good level of proactiveness;
  • Grasp complex concepts, have logical and analytical approach to solving problems;
  • Collaborate with offshore/nearshore teams and share knowledge;
  • Troubleshoot and resolve issues in a timely manner, within SLA;
  • Adapt to changing and ambiguous requirements during the project lifecycle;
  • Assess and gather customer requirements and follow through tickets and project tasks to completion;
  • Btech/BE
Skills Required


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Fulfillment Required
Job Type

Consultant, FullTime

Job Location

Bangalore, Hyderabad, Pune

Work Experience

8-12 years


Rs. 18,00,000-22,00,000 Lacs

Functional Area

IT Software - Application Programming/ Maintenance

Industry Type

IT-Software / Software Services

Published On

02 Sep 2021

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