Loan against Gold Jewelry operations
· Loan Application Form checking as per laid down guidelines.
· Know Your Customer checking as per bank’s KYC Policy.
· To conduct sample checking & valuation of jewelry by valuer.
· Ensure proper inputting of data in Loan Origination System.
· To generate repayment schedule and payment detail updation as per Straight Through Process/Non-Straight through Process.
· Proper storage of Gold packet as per defined guidelines.
· To manage all vouchers and records as per laid down guidelines.
· Timely processing of all records in the RMS/Archival system as per laid down guidelines.
· To liaise with Record management Agency for storage/retrieval of records.
· To ensure system Security
· Investigate customer complaints and analyze, send response and resolve the same under intimation to seniors.
· Liaison with internal customers for resolution of issues.
· Suspense/General Ledger accounts monitoring.
· Store all security documents, instruments, etc. in FRFC under dual custody.
· To convert customer on digital platform.
· Banking Product & Process Knowledge
· Regulatory knowledge
· Planning and Organizing Skills
· Communication Skills
Minimum experience in years – 1 year
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Rs. 0-0 Lacs
IT Software - Application Programming/ Maintenance
Banking / Financial Services / Broking
17 Dec 2021