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Lead Specialist - Collections

Fiserv
5 Openings • Deadline 29 Apr 2022
About the job

Skills required

  • Must be proficient with International Business-to-Business Collections Procedures.
  • Publishing Daily, weekly & monthly reports by extracting data through various sources such as SAP & available SharePoint reports or Power BI.
  • Updating process level SOPs with most recent changes & managing updates through version control
  • Maintaining Risk & Issue Log for the team
  • Maintaining Access Matrix for the team & perform routine checks for the various accesses granted to the team members.
  • Maintaining Skill Matrix for the team & perform recurring checks to ensure all mandatory trainings are completed
  • Verifying availability of knowledge transition documents for any new transitions or BU migrations.
  • Responsible for change management & ensuring any changes are captured in the relevant collections documents.
  • Assist with internal and/or external audits, spot checks and assessments as needed.
  • Will be required to conduct audits with recurring frequency & share timely feedback with the team in coordination with the Collections Manager
  • Applicant must be proficient with Microsoft Office tools including but not limited to Excel, PowerPoint.
  • Proficient in reviewing documentation & must have eye for details to connect dots with the available information.
  • Previous experience with SAP or any similar ERP is preferred.
  • Previous experience with Power BI or any reporting tool is preferred.
  • Previous experience in auditing internal processes is preferred.

 

Qualifications
  • Btech/BE
Skills Required

SAP, Power BI, SharePoint

Missing any skill? Learn it now

Fulfillment Required
Yes
Job Type

FullTime

Job Location

Gurugram

Work Experience

7-10 years

Salary

Rs. 0-0 Lacs

Functional Area

IT Software - Application Programming/ Maintenance

Industry Type

IT-Software / Software Services

Published On

18 Dec 2021

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