TERMS OF SERVICE
Welcome to WeAce!!!
India's leading professional social hub for women!!!
WeAce is a platform created for women to ace professionally and personally. Given that women
are unique in the way they approach, build, experience and choose their career journey - We are
convinced that the support, knowledge and opportunities they need at every life stage to succeed and
grow - must also be unique and bespoke. WeAce endeavours to provide such platform to engage and enable
women.
The Website
https://we-ace.com/
is owned, managed and operated by Northcap Services Private
Limited, incorporated under Companies Act, 1956 (hereinafter referred to as the “Company”, which term
unless repugnant to the context or meaning shall include its representatives, permitted assigns,
affiliates, subsidiaries and successors in interest).
The Website
https://we-ace.com/
including any other website or application operated by Us in
relation thereto (hereinafter to as the “Website”) is intended to provide information about the Company
and serve as a preliminary online medium of contact and exchange of information for women to ace
professionally and personally through learning, training, coaching, employment and other enrichment
services including any events or activities being conducted by/in association with the Company
(hereinafter collectively referred to as “Service(s)”). Any reference to “You” or “Your” or “User”(if
applicable) refers to You as a user of the Services; and any reference to “WeAce”, “We”, “Our” and “Us”
shall refer to the Company. User includes both Member and Visitor as well as Individual or an
Organization. When you register and join Our Services, you become a Member and if You chose to not
register for our Services, you may access certain features as a “Visitor”. Our Services can be accessed
and used on any internet enabled Device. The term “Website” and “Services” may be used interchangeably
as the context may require.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
These Terms of Use and the other applicable terms referred to hereunder (collectively referred
to as “Terms”) set out Your rights and obligations and the conditions of access and use of Our Services.
These Terms refer to, incorporate and include the following additional terms, which also apply
to the Users of the Services and to the third party service provider(s):
- Privacy Policy
- Learning Circle Guidelines
- Intellectual Property (IP) Policy
- Any other supplemental policies
Use of the Services includes downloading, accessing, visiting, browsing, or registering to use
the Website. Please read these Terms carefully before you start to and use our Services as by using Our
Services and/or providing Content to Us, you confirm that You accept these Terms and that You agree to
comply with them.
CHANGES TO THESE TERMS AND SERVICES
We may revise these Terms at any time. Please check the Terms from time to time to take notice
of any changes We made, as they are binding on You. We may, without prior notice, change the Services;
add or remove functionalities or features; stop providing the Services or features of the Services, to
You or to Users generally; or create usage limits for the Services.
Your relationship with Us creates on You a duty to periodically check the terms and stay
updated with its requirements.
We reserve Our right to amend / alter or change all or any Terms at any time without any prior
notice. All Terms whether specifically mentioned or not shall be deemed to be included if any reference
is made to them.
CHANGES TO THE WEBSITE AND SERVICES
We may update the Website from time to time, and may change the Content at any time. In these
Terms, the term “Content” means any information, text, graphics, photographs, narrative stories, video,
sound, music, feedback, comments, suggestions, or other information, material or files including,
without limitation, names or likenesses (all whether concerning you or a third party) or other materials
uploaded by the users of the Website (as a contributor), third party service providers or by Us. The
Content may be contributed to the Website through any mode whether online platform or offline platform
(email, posts). However, please note that the Content on the Website may be out of date at any given
time and We are under no obligation to update it. We may sometimes offer closed or opened “Beta
Services” for testing and evaluating purpose. We have all rights to partially discontinue or can hold
such service temporarily or permanently at any time. By using this service, You agree that, We are not
liable for any modification or discontinuations. We do not guarantee that the Website or any Content on
it will be free from errors or omissions.
ACKNOWLEDGEMENT
Your access and use of the website is an acknowledgement by you that You accept these Terms
and that You agree to comply with them. If you do not agree to these Terms or any part thereof, You must
not use the Website. If you do not agree with any changes made by us to these Terms at any time in
future, you must stop using the Website with immediate effect.
ACCESSING THE WEBSITE AND SERVICES
We do not guarantee that the Website, or any Content on it, will always be available or be
uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Website and/or
Services without notice. We will not be liable to You if for any reason Our Website and/or Services are
unavailable at any time or for any period. You are also responsible for ensuring that all persons who
access Our Services through your internet connection are aware of these Terms, and that they comply with
them.
USER ACCOUNT AND PASSWORD
You represent and warrant that if you are an individual, (i) You are at least 18 years of age;
or You are of age as required to enter into a binding contract as is prescribed under the laws of the
country in which you reside; and (ii) that if you are registering on behalf of an entity, that you are
authorized to enter into, and bind the entity to, these Terms and register for the Services, in
accordance with the laws of India. If we change the eligibility criteria to access the Website and/or
Services and You no longer comply with the new eligibility criteria, as determined by Us in our sole
discretion, You accept that We may deny access to the Website. You are solely responsible for ensuring
that these Terms are in compliance with all laws, rules and regulations applicable to You and the right
to access the Services is revoked where these Terms or use of the Services is prohibited and, in such
circumstances, You agree not to use or access the Website or Services in any way.
You are solely responsible for maintaining confidentiality of the User password and user
identification and all activities and transmission performed by You for carrying out any online or
off-line transaction involving credit cards / debit cards or such other forms of instruments or
documents for making such transactions and the Company assumes no responsibility or liability for their
improper use of information relating to such usage of credit cards / debit cards used by the subscriber
online / off-line.
We have the right to disable your use of the Website and/or Services or any part of it,
whether chosen by You or allocated by Us, at any time, if in Our reasonable opinion You have failed to
comply with any of the provisions of these Terms.
SERVICE PARTNER
Any individual or organization providing the Services of learning, training, coaching,
employment and other enrichment services including any events or activities in association with the
Company will be referred to as Service Partner. For the purpose of these Terms, Service Partner will be
included in the term 'User' unless context otherwise specifically requires reference to Service Partner.
USER RESPONSIBILITIES
These Terms govern your behaviour while accessing Our Services and set forth your obligations.
The User agrees and confirms to the following responsibilities:
- You shall comply with all the obligations set forth in these Terms.
- You must be at least eighteen years of age or above.
- You must not have previously been suspended or removed from Our Services.
- You will use the Services rendered by us for lawful purposes only and comply with these Terms,
statutes, Act of legislature, rules, regulations, orders, ordinances, protocols, codes,
guidelines, or policies of any governmental authority, and all applicable judicial orders and
precedent (“Applicable Laws”) while accessing and using Our Services.
- Creation and maintenance of all Content in Your account shall be Your sole responsibility.
- Provide Us with only such information that is true and accurate to the best of Your knowledge.
- In case of any violation of or non-compliance with the Terms, We have the right to immediately
terminate the access of the users to the Service and remove noncompliant information and
terminate Your account.
UPLOADING CONTENT TO THE WEBSITE
Whenever the User makes use of a feature that allows them to upload Content to the Website, or
to make contact with other Users of the Website, they must comply with Our Privacy Policy, Learning Circle
Guidelines and IP Policy. The User warrants that any such Content added by them does comply with these
Terms, and they will be liable to Us and indemnify us for any breach of that warranty. The User will be
responsible for any loss or damage we suffer as a result of the breach of warranty.
We shall have no obligation to pay You any compensation for Your Content and with respect to
Our use or non-use of Your Content, and are under no obligation to post or use any Content you may
provide except as agreed through any supplementary understanding or arrangement in written. We may, in
Our sole discretion, remove any Content at any time in case of any violation of Our Terms with notice to
You and giving an opportunity to show cause as to why Your Content should not be removed. You may
request the removal of your Content on reasonable grounds in writing to the email provided at the
bottom, on receipt of which We will take commercially reasonable steps to comply.
These Terms do not govern or protect any information that you have publicly disclosed on the
Website. It is your responsibility to review what information you wish to share with Users of the
Website. We recommend that you do not list any actual contact information in any public Content. In the
event that you choose to publicly share such contact information, you do so at your own risk.
We also have the right to disclose identity of the User to any third party under the
circumstances that the third party claims for any Content posted or uploaded by a User to the Website
constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the Content or accuracy of any
Content posted by you. We have the right to remove any posting made on the Website by the user if, in
our opinion, such post does not comply with our Terms.
The views expressed by other users on the Website do not represent our views or values.
RIGHTS TO USE THE CONTENT
When the User upload or post Content to the Website, they grant us a worldwide, non-exclusive,
transferrable, royalty-free license (with the right to sublicense) to use, copy, reproduce, process,
adapt, modify, publish, transmit, display and distribute such Content in the Website for the limited
purpose of providing the Services except for the Content provided for our Services by You as Our Service
Partner as per written supplementary understanding or agreement.
We may modify or adapt the Content in order to transmit, display or distribute it over
computer networks and in various media and/or make changes to the Content as are necessary to conform
and adapt that Content to any requirements or limitations of any networks, devices, services or media.
ADDITIONALLY, BY UPLOADING CONTENT TO THE WEBSITE, YOU WARRANT, REPRESENT AND AGREE THAT YOU
HAVE THE RIGHT TO GRANT US THE LICENSES DESCRIBED ABOVE. IF YOU WISH TO MAKE ANY USE OF CONTENT ON THE
WEBSITE OTHER THAN THAT SET OUT ABOVE, PLEASE SEND US AN E-MAIL AT THE ADDRESS PROVIDED AT THE BOTTOM OF
THIS PAGE.
RESTRICTIONS TO POST CERTAIN CONTENT
The Company is not responsible for the content of the Users. You expressly understand and
agree that You are solely responsible for the Content and for all activity that occurs under your
Account, whether done so by You or any third person using Your Account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust,
threatening, libellous, defamatory, obscene or otherwise objectionable.
- Examples of such objectionable Content include, but are not limited to, the following:
- Unlawful or promoting unlawful activity.
- Defamatory, discriminatory, or mean-spirited content, including references or commentary about
religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
- Spam, machine - or randomly - generated, constituting unauthorized or unsolicited advertising,
chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
- Containing or installing any viruses, worms, malware, trojan horses, or other content that is
designed or intended to disrupt, damage, or limit the functioning of any software, hardware or
telecommunications equipment or to damage or obtain unauthorized access to any data or other
information of a third person.
- Infringing on any proprietary rights of any party, including patent, trademark, trade secret,
copyright, right of publicity or other rights.
- Disparaging or diluting any trademark.
- Impersonating any person or entity including the Company and its employees or representatives.
- Violating the privacy of any third person.
- Containing false information and features.
- Amounting to or portrayal of Cruelty against animals.
INTELLECTUAL PROPERTY RIGHTS
We are the owner of the Website. We are the licensee of all copyrights, trademarks, service
marks or any other intellectual property in the Content published on the Website. All such rights are
reserved.
Except as expressly set forth in these Terms or as otherwise permitted in writing by Us, you
agree not to: (1) capture, transfer, upload, distribute, sell, license, modify, manipulate, reproduce,
perform, publicly display, create derivative works from or based upon, or otherwise exploit the Website,
in whole or in part, on any other website or in any medium now known or hereafter developed; and (2)
remove or modify any trade names, product names, logos, trademarks, copyrights or other proprietary
notices, legends, symbols or labels on the Site, (each of the foregoing, “Unauthorized Conduct”).
Any Unauthorized Conduct constitutes a violation of these Terms and an infringement of the
intellectual property rights of the Company and/or its Service Partners or other licensors. Any such
infringement or violation may subject you to civil and criminal liability and penalties under
intellectual property laws throughout the world, including without limitation the payment of damages and
attorney's fees.
You must not modify the paper or digital copies of any materials you have printed off or
downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or
any graphics separately from any accompanying text.
You must not use any part of the Content on the Website for commercial purposes without
obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of the Website in breach of these Terms, your
right to use the Website will cease immediately and you must, at our option, return or destroy any
copies of the materials you have made.
NO RELIANCE ON INFORMATION
We display some Content that is not ours. This Content is the sole responsibility of the
person/entity that makes it. The Content of the Website, including without limitation, text, copy,
audio, video, is for informational purposes only. Reliance on any information appearing on the Website,
whether provided by the Company, its Service Partners, the third party service providers, visitors to
the Website or others, is solely at your own risk, and the Company shall not bear any liability for any
loss/ injury that may arise due to your reliance on any information published on the Website.
You acknowledge and agree that should any claim/ damage/ liability arise as a result of any
reliance placed by you on any information published on the Website, the person from whom said Content is
obtained and made available on the Website shall be solely responsible, and the Company shall have no
liability in relation to the same. We may review Content to determine whether it is illegal or violates
our policies, and we may remove or refuse to display Content that we reasonably believe violates our
policies or the law. But that does not necessarily mean that we review Content, so please don't assume
that we do.
We assume no responsibility for the Content of websites/apps linked on the Website. Such links
should not be interpreted as endorsement by us. We will not be liable for any loss or damage that may
arise from your use of them.
We may use third party applications, hardware, software, and services in providing
functionality to you. There may be links to third-party websites, services, offers, any events or
activities, that are not controlled by us and not governed by our Terms. Although we make reasonable
efforts to update the information on the Website, we make no representations, warranties or guarantees,
whether express or implied, that the Content on the Website is accurate, complete or up-to-date.
PAID SERVICES
Company may provide paid services from time to time for learning, training, coaching or other
enrichment services. The payments for the services offered by Us shall be governed by the terms of the
specific paid service. Payment once made shall not be refunded, except under exceptional cases or as per
the terms of the specific paid service, and at the sole discretion of the Company. We offer no
guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers. We do not
give guarantees of server uptime or applications working properly. All is on a best effort basis and
liability is limited to refund of amount only.
DISCLAIMER OF WARRANTIES
You expressly acknowledge and agree that use of Our Services is at your sole risk. Our
Services are provided on an "as is" and "as available" basis. Although we make best efforts to provide
high quality Services to all our users, to the fullest extent allowed by law, we expressly disclaim all
warranties and conditions of any kind, whether express or implied, including, but not limited to, the
warranties of merchantability or fitness for a particular purpose. The contents of the Services or the
Website may contain bugs, errors, problems or other limitations. We assume no liability or
responsibility for any errors or omissions in Content.
We are not responsible for the Content uploaded by you on the Website. We are not responsible
for any direct or indirect damages or losses caused to you, including without limitation, lost profits,
business interruption or other loss resulting from use of or reliance in any way on anything available
on the Website. It is solely your responsibility to evaluate the accuracy, reliability, completeness and
usefulness of Content available on the Website that is used by you.
We will not be liable for any loss or damage caused by a virus, denial-of-service attack,
distributed denial-of-service attack, or other technologically harmful material that may infect your
computer equipment, computer programs, data or other proprietary material due to your use of the Website
or your downloading of any Content on it, or on any Website linked to it.
You should use your own virus protection software. We cannot and do not guarantee or warrant
that files available for downloading from the Website will be free of infection by viruses, worms,
Trojan horses or other code that manifest contaminating or destructive properties.
In case a person using the world wide web/internet receives a spam or virus which includes a
link to Website maintained, operated or owned by Us, We should not be held responsible for the same. We
assume no responsibility for such mails.
We make no warranty that Our Services will meet your requirements or that the Services or your
access to the Website will be uninterrupted, timely, accurate or reliable; nor do we make any warranty
as to any information that may be obtained through the Services or Website. In case there is any defect
in any software being used for the provision of the Services, we do not make any warranty that defects
in such software will be corrected.
You understand and agree that any material and/or data downloaded or otherwise obtained
through use of the Services or Website is done at your own discretion and risk and you will be solely
responsible for any damage to your computer system or loss of data that results from the download of
such material or data.
We do not implicitly or explicitly support or endorse the procurement of any Service on the
Website. We shall not be responsible for the quality of Services provided through the Website.
No advice or information, whether oral or written, obtained by you from the Services or
Website or through the Service(s) or Website shall create any warranty not expressly made herein.
RESTRICTION ON UNAUTHORIZED USE
THE USER REPRESENTS, WARRANTS AND COVENANTS THAT ITS USE OF OUR SERVICES SHALL NOT BE DONE IN
A MANNER SO AS TO:
- attack the Website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Information
Technology Act, 2000. We will report any such breach to the relevant law enforcement authorities
and we will co-operate with those authorities by disclosing your identity to them. In the event
of such a breach, your right to use the Website will cease immediately attempt to gain
unauthorised access to the Website, the server on which the Website is stored or any server,
computer or database connected to the Website.
- introduction of any viruses, trojans, worms, logic bombs or other material which is malicious or
technologically harmful.
- violate any applicable local, state, national or international law, statute,
ordinance, rule or regulation;
- interfere with or disrupt computer networks connected to Our Website;
- impersonate any other person or entity, or make any misrepresentation as to your
employment by or affiliation with any other person or entity;
- interfere with or disrupt the use of Our Website by any other user, nor "stalk",
threaten, or in any manner harass another user;
- reproduce, copy, modify, sell, store, distribute or otherwise exploit for any
commercial purposes Our Website, or any component thereof;
- use content from the Website for derivative works with a commercial motive without
prior written consent of the Our Website;
- use any device, software or routine to interfere or attempt to interfere with the
proper working of Our Website; or
- impose an unreasonable or disproportionately large load on Our Website infrastructure.
- spam Website by indiscriminately and repeatedly posting content or forwarding mail
that may be considered spam etc;
- access data not intended for you or log into server or account that you are not
authorized to access;
- constitute an act of reverse engineering, decompiling, disassembling, deciphering or
otherwise attempting to derive the source code for the Site or any related technology or
any part thereof;
- engage in "framing," "mirroring," or otherwise simulating the appearance or function
of the Website;
- attempt to probe, scan or test the vulnerability of a system or network;
- use automated means to crawl and/or scrape content from Our Website and to manually
scrape content from Our Website;
- not to circumvent any technological means use by the Website to exclude Robots etc.
from crawling and scraping content;
- access the Website except through the interfaces expressly provided by Website;
- attempt or breach security or authentication measures without proper authorization;
- provide deeplinks into Website without our prior permission;
- extracting data from Website using any automated process such as spiders, crawlers
etc. or through any manual process for a purpose which has not been authorised in
writing;
- upload, post, email, transmit or otherwise make available either directly or
indirectly, any unsolicited bulk e-mail or unsolicited commercial e-mail;
- constitute hosting, modifying, uploading, posting, transmitting, publishing, or
distributing any material or information for which you do not have all necessary rights
and licenses; which infringes, violates, breaches or otherwise contravenes the rights of
any third party, including any copyright, trademark, patent, rights of privacy or
publicity or any other proprietary right; which contains a computer virus, or other
code, files or programs intending in any manner to disrupt or interfere with the
functioning of Website, or that of other computer systems;
- post content that is grossly harmful, harassing, invasive of another's privacy,
hateful, disparaging, relating to money laundering or unlawful, or which may potentially
be perceived as being harmful, threatening, abusive, harassing, defamatory,
libelous/blasphemous, vulgar, obscene, or racially, ethnically, or otherwise unlawful in
any manner whatsoever; which constitutes or encourages conduct that would constitute a
criminal offence, give rise to other liability, or otherwise violate applicable law;
that harm minors in any way; or that threatens the unity, integrity, defence, security
or sovereignty of India, friendly relations with foreign states, or public order or
causes incitement to the commission of any cognisable offence or prevents investigation
of any offence or is insulting any other nation;
LIMITATION OF LIABILITY
To the extent permitted by law, we exclude all conditions, warranties, representations or
other terms which may apply to the Website or any Content on it, whether express or implied. We will not
be liable to any user for any direct, indirect or consequential loss or damage, whether in contract,
tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under
or in connection with:
- use of, or inability to use, the Website; or
- use of or reliance on any Content displayed on the Website.
- use of the Services provided through the Website
- If you are a business user, please note that in particular, we will not be liable for loss of
profits, sales, business, business opportunity or revenue; business interruption; loss of
anticipated savings; loss of business opportunity, goodwill or reputation.
Please note that the Website/Service is meant for domestic and private use. You agree not to
use the Website for any commercial or business purposes without obtaining a legally valid license to do
so in accordance with these Terms.
The Company will not be party to any legal proceedings between a user (e.g. a subscriber) and
a party contracted through the Website. In case the Company is implicated in any legal proceedings,
costs will be recovered from the party that names the Company. The Company however will abide with any
court order served on it through due process.
INDEMNIFICATION
To the maximum extent permitted by Applicable Law, you shall indemnify and hold harmless the
Company, its owners, licensee, affiliates, subsidiaries, group companies (as applicable) and their
respective officers, directors, agents, and employees, from any claim or demand, or actions including
reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your
breach of these Terms, or your violation of the Applicable Law or the rights (including infringement of
intellectual property rights) of a third party.
BY ACCEPTING THESE TERMS AND CONDITIONS, YOU AGREE TO INDEMNIFY AND OTHERWISE HOLD HARMLESS,
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYERS, AGENTS,
SUBSIDIARIES, AFFILIATES AND OTHER PARTNERS FROM ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR EXEMPLARY DAMAGES ARISING OUT OF, RELATING TO, OR RESULTING FROM YOUR USE OF THE
SERVICES OBTAINED THROUGH OUR WEBSITE. ANY REFERENCE TO DUTIES AND TAXES ETC IN THESE TERMS OF USE SHALL
INCLUDE GOODS AND SERVICES TAX (HEREIN REFERRED AS GST) IN INDIA. ANY ADDITIONAL TAX LIABILITY ARISING
ON ACCOUNT OF INTRODUCTION OF GST (WHETHER ON ACCOUNT OF INCREASE IN RATE OR ANY CHANGE BROUGHT IN BY
THE NEW TAX REGIME) WOULD BE RECOVERED OVER AND ABOVE THE AGREED FEE FOR OUR PAID SERVICES.
RELEASE AND WAIVER
To the maximum extent permitted by Applicable Law, you hereby release and waive all claims
against the Company, and its subsidiaries, affiliates, officers, agents, licensors, Service partners,
and employees from any and all liability for claims, damages (actual and/or consequential), costs and
expenses (including litigation costs and attorneys' fees) of every kind and nature, arising from or in
any way related to your use of Our Website, its Services or Content. You understand that any fact
relating to any matter covered by this release may be found to be other than now believed to be true and
you accept and assume the risk of such possible differences in fact. In addition, you expressly waive
and relinquish any and all rights and benefits which you may have under any other state or central
statute or common law principle of similar effect, to the fullest extent permitted by law.
If we fail to insist that you perform any of your obligations under these Terms, or if we do
not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived
our rights against you and will not mean that you do not have to comply with those obligations. If we do
waive a default by you, we will only do so in writing, and that will not mean that we will automatically
waive any later default by you.
DISPUTE RESOLUTION AND APPLICABLE LAW
Please note that these Terms, its subject matter and its formation, are governed by the laws
of the Republic of India.
If any dispute arises between a User and Us arising out of use of Services or thereafter, in
connection with the validity, interpretation, implementation or alleged breach of any provision of these
Terms, You agree to first try to resolve the dispute amicably by contacting the Company on the email
provided at the bottom of the page before initiating any litigation in Court. If the amicable settlement
is not reached, the dispute shall be referred to a sole arbitrator who shall be an independent and
neutral third party identified by mutual consent. Decision of the arbitrator shall be final and binding
on both the parties to the dispute. The place of arbitration shall be New Delhi, India. The Arbitration
& Conciliation Act, 1996 as amended, shall govern the arbitration proceedings.
The courts of Delhi shall have exclusive jurisdiction to deal with any dispute arising out of
or in connection with these Terms or any other terms and conditions made applicable on you by us and you
consent to the jurisdiction and venue of such courts and waive any objection as to inconvenient forum.
TERM & TERMINATION
We reserve the right to refuse to continue providing you with access to this Website if we
discover that you are incompetent to contract by virtue of your age or otherwise under Applicable Law or
is your access/use/membership to the Website is not suspended or terminated by us for any reason
whatsoever.
In case you do not want to continue using our Services and want to deactivate your account
with us, please contact us at the email provided at the bottom of the page.
The Terms shall continue to form a valid and binding contract between the user and the
Company, and
shall continue to be in full force and effect until users continues to access and use the Website.
Provided, however, certain sections of these Terms such as Disclaimer of Warranties, Limitation of
Liability, Intellectual Property Rights, Applicable Law, Indemnification, Release and Waiver shall
continue to remain in full force and effect indefinitely.
RELATIONSHIP OF THE PARTIES
Notwithstanding any provision hereof, for all purposes of the Terms, you and the Company shall
be and act independently and not as partner, joint venturer, agent, employee or employer of the other.
You shall not have any authority to assume or create any obligation for or on behalf of the Company,
express or implied, and you shall not attempt to bind us to any contract.
SEVERABILITY AND INVALIDITY OF SPECIFIC TERMS
If any provision of the terms is found by a court of competent jurisdiction to be invalid,
other provisions of such the terms shall remain in full force and effect.
ELECTRONIC COMMUNICATIONS
When you visit this Website or send e-mails to us, you are communicating with us
electronically. You consent to receive communications from us electronically. We will communicate with
you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures
and other communications that we provide to you electronically satisfy any legal requirement that such
communications be in writing. You agree that in case there are any changes in any information provided
by you to us, including your e-mail address and other contact details, you will be solely responsible to
update them regularly. If we send any communication by e-mail, it shall be sent to your e-mail address
available on the records created by you on the Website and it shall be deemed to have been received by
you once it is reflected as sent in the outbox of our e-mail id. You may cancel your account at any time
by sending us an email at the address provided at the bottom of this page.
GRIEVANCE REDRESSAL MECHANISM
Any complaints or grievances with regard to Content and or comment or breach of these Terms
shall be reported at the email provided at the bottom of this page. The reported Grievance will be
acknowledged within 24 hours and shall be disposed within 15 days, provided that Your grievance is
supported with the documentary evidence. The Company may direct you to submit additional documents to
dispose off your complaint. You have the right to appeal against any action on your complaint or Content
to the Company within 15 days of the action of the Company on the email provided at the bottom of this
page. The Company shall endeavour to resolve the same in an expeditious manner preferably within 15 days
of receiving the appeal.
FEEDBACK
You assign all rights, title and interest in any Feedback You provide to the Company. If for
any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual,
irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license,
distribute, modify and exploit such Feedback without restriction.
CANCELLATION & REFUND POLICY (Last updated on 07-09-2024 19:40:52)
NORTHCAP SERVICES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- NORTHCAP SERVICES PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
- In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 Days days of receipt of the products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 Days days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them. In case of any Refunds approved by the NORTHCAP SERVICES PRIVATE LIMITED, it’ll take 9-15 Days days for the refund to be processed to the end customer.
CONTACT US
For general enquires, complaints and/or giving any feedback, please email to
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