Course Details

This is a half-day program for a batch size of 30 professionals.


Manager Sensitisation session is developed enhance the skills of managers in various key areas essential for effective leadership and team management. These sessions aim to equip managers with the knowledge and tools necessary to create a positive and productive work environment. Here's a detailed breakdown of what to expect in such a session:

1. Understanding Diversity and Inclusion

  • Purpose: To educate managers on the importance of diversity and inclusion in the workplace.
  • Topics Covered:
    • The benefits of a diverse and inclusive team.
    • Unconscious bias and its impact on decision-making.
    • Strategies for fostering an inclusive culture.
    • Legal and ethical considerations.
  • Activities:
    • Case studies and real-life scenarios.
    • Interactive discussions on bias and inclusion.
    • Workshops on creating inclusive policies.

2. Effective Communication Skills

  • Purpose: To enhance the communication skills of managers for better team interaction and conflict resolution.
  • Topics Covered:
    • Active listening techniques.
    • Clear and concise communication.
    • Non-verbal communication cues.
    • Conflict resolution strategies.
  • Activities:
    • Role-playing exercises.
    • Group discussions on communication barriers.
    • Feedback sessions.

3. Emotional Intelligence

  • Purpose: To help managers understand and manage their emotions and those of their team members.
  • Topics Covered:
    • The components of emotional intelligence (self-awareness, self-regulation, motivation, empathy, social skills).
    • The impact of emotional intelligence on leadership.
    • Techniques to develop and improve emotional intelligence.
  • Activities:
    • Self-assessment quizzes.
    • Scenario analysis and problem-solving.
    • Mindfulness and stress management exercises.

4. Leadership and Team Building

  • Purpose: To provide managers with strategies for effective leadership and team development.
  • Topics Covered:
    • Different leadership styles and their effectiveness.
    • Building and maintaining high-performing teams.
    • Motivation and engagement techniques.
    • Delegation and empowerment.
  • Activities:
    • Leadership style assessments.
    • Team-building exercises.
    • Group projects and presentations.

5. Performance Management

  • Purpose: To teach managers how to effectively manage and evaluate team performance.
  • Topics Covered:
    • Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).
    • Conducting performance reviews.
    • Providing constructive feedback.
    • Handling underperformance and disciplinary actions.
  • Activities:
    • Role-playing performance review scenarios.
    • Workshops on goal setting and feedback techniques.
    • Case studies on performance management challenges.

6. Change Management

  • Purpose: To prepare managers for leading their teams through organizational changes.
  • Topics Covered:
    • Understanding the change curve and employee reactions.
    • Strategies for effective change communication.
    • Managing resistance to change.
    • Sustaining change and ensuring long-term success.
  • Activities:
    • Simulations of change management scenarios.
    • Interactive discussions on past change experiences.
    • Action planning for upcoming changes.

7. Ethical Leadership and Decision Making

  • Purpose: To promote ethical behavior and decision-making among managers.
  • Topics Covered:
    • Principles of ethical leadership.
    • Common ethical dilemmas in management.
    • Decision-making frameworks and models.
    • Building a culture of integrity.
  • Activities:
    • Ethical dilemma discussions.
    • Decision-making workshops.
    • Role-playing ethical scenarios.

8. Well-being and Mental Health Awareness

  • Purpose: To ensure managers can support the mental health and well-being of their team members.
  • Topics Covered:
    • Recognizing signs of stress and burnout.
    • Promoting work-life balance.
    • Mental health resources and support systems.
    • Creating a supportive work environment.
  • Activities:
    • Mental health first aid training.
    • Stress management techniques.
    • Group discussions on well-being initiatives.

9. Technology and Digital Skills

  • Purpose: To ensure managers are equipped with the necessary digital skills to lead in a technology-driven workplace.
  • Topics Covered:
    • Digital transformation and its impact on management.
    • Key digital tools and platforms for collaboration.
    • Cybersecurity awareness.
    • Data-driven decision making.
  • Activities:
    • Hands-on training with digital tools.
    • Case studies on digital transformation.
    • Workshops on cybersecurity best practices.


For more information on pricing and registration, contact [email protected]

Program Structure

Introduction and Foundations

Understanding Diversity and Inclusion

  • Importance of diversity in the workplace.
  • Unconscious bias and its impact.
  • Strategies for fostering inclusion.

Performance Management and Change Management

  • Techniques for constructive feedback.
  • Managing underperformance.
  • SMART goals.
  • Conducting performance reviews.

Emotional Intelligence and Leadership

  • Components of emotional intelligence.
  • Self-awareness and self-regulation.

Ethical Leadership and Well-being

  • Understanding ethical dilemmas.
  • Decision-making frameworks.



Get your certificate of completion

  • DURATION 3 Hour(s)
  • LEVEL Entry Level (0-2 years), Junior Level (2-7 years), Mid Level (8-15 years), Senior Level (15+ years), CXO Level
  • FORMAT Online Instructor Led
  • Academy Wellness
  • Topics Emotional Wellness
  • KEY LEARNING AREA Upskilling, Sustainability
  • SKILLS Interpersonal Skills, Emotional Intelligence, Problem Sensitivity

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