Design Thinking is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding.
At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.
Why should you attend?
About the Speaker:
Leslie Fountain Executive Director, Global Head of Practice-Foolproof .She is passionate for human-centred design and human performance and helps the world’s biggest brands transform their services and business’ culture to become customer-centric.
"The speaker takes you the important steps in developing a design thinking mindset, keeping the customer in the center. The important piece I realised was that this thinking process can be applied anywhere." - Sneha Reddy, Project Manager
"I like that the Design Thinking process has a customer centric approach rather than the other way. It helps us to empathise and develop solutions that serve the customer's interest. I would recommend this program to everyone". - Vaibhavi Sawant, Teacher
Who can attend?
Any professional in any field of work who wants to learn to develop quality solutions keeping a customer centric approach.
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