Course Details

Design Thinking is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. 

At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.

Why should you attend?

  • You will learn the importance of Design Thinking in developing solutions
  • You will understand how adapting the Design Thinking approach is critical to product innovation
  • You can cultivate a design thinking mindset and practice it everyday in different walks of life

About the Speaker:

Leslie Fountain Executive Director, Global Head of Practice-Foolproof .She is passionate for human-centred design and human performance and helps the world’s biggest brands transform their services and business’ culture to become customer-centric.


"The speaker takes you the important steps in developing a design thinking mindset, keeping the customer in the center. The important piece I realised was that this thinking process can be applied anywhere." - Sneha Reddy, Project Manager

"I like that the Design Thinking process has a customer centric approach rather than the other way. It helps us to empathise and develop solutions that serve the customer's interest. I would recommend this program to everyone".  - Vaibhavi Sawant, Teacher

Who can attend?

Any professional in any field of work who wants to  learn to develop quality solutions keeping a customer centric approach.   

Program Structure


  • The Power of Design Thinking
  • Learn about Design philosophy
  • Understand the role of Design Thinking for creating stability with agility
  • Become an agile thinker and an innovator

Know Your Trainer

Get your certificate of completion

  • DURATION 1 Hour(s)
  • FORMAT Online Self Paced
  • Academy Business & Technical
  • Topics
  • KEY LEARNING AREA Product Design, Product Innovation, Design Thinking
  • SKILLS Agile, Design Thinking, Creative Thinking

Customer Love

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